Update November 11, 2021

Visitor information

Due to a technical issue, the elevator providing access to the museum's mezzanine (spaces 9, 10 and 11 of the permanent collections) for people with reduced mobility is temporarily out of order. We apologize for the inconvenience.

Health pass required in museums from July 21, 2021

In accordance with applicable laws and regulations, a health pass is required for admission into our museum for individuals above 12 years old.

The health pass is to be shown upon your arrival at the museum. The health pass may be in electronic or printed form, and must provide evidence of one of the three statuses below:

- certificate of vaccination showing that the individual has been fully vaccinated;

- certificate of negative RT-PCR or rapid antigen test dating from less than 72 hours;

- result of a positive RT-PCR or rapid antigen test showing recovery from COVID 19 that dates from at least 11 days and less than 6 months.

For more information about how to secure a health pass, please review the information published on the government website.

Those who booked museum tickets before 13 July for a date after 21 July 2021 and do not have a health pass may ask for a refund using the form downloadable by clicking here, which must be sent complete to parismuseesquestions.billetterie@paris.fr. A scan of the QR code on your app or document will only provide access to your identity and date of birth, and to no other confidential data. No data will be stored. This form of processing is fully compliant with domestic and European rules on the protection of personal data and is controlled by the French data protection authority (CNIL).

Reservation is not required to access the permanent collections.

Thank you for your understanding.

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